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How
to Buy and Sell Gold?
1.
Before buying or selling gold, please read our terms
and conditions, which govern all
transactions.
2.
When you wish to buy or sell gold with us, we make it easy. Either
call us at +44 (0)116 2552411 or if you would prefer, order online.
We will agree a price with you and send your gold to you on receipt
and clearance of your payment. When ordering large quantities, we
may require a guarantee in the form of a deposit. To read our Frequently
Asked Questions, please click here.
3.
For a full list of our Buying and Selling
Procedures please see below, which are provided as general guideline
for your review. The terms and conditions will override any biguities
in the Buying and Selling
Procedures.
Buying
Gold
| 1. |
Prices |
You
can find out our prices by calling us for a quote
on +44 (0)116 2552411 or you can view
them
online.
The
prices of our gold products are based on
fluctuating markets and can vary during the day.
Our
prices are all inclusive, with a slight premium
over spot to account for fabrication, distribution,
insurance and commission. There are no hidden
charges. The price we quote is the final price,
making it easy to understand and trade.
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| 2. |
Locking
in a Price |
When
buying or selling gold, we agree and confirm a price with
you, which becomes binding once agreed by both parties.
You
must then ensure that payment is received by Godley IGH within
2 working days. If payment is not received within this period,
your order will be cancelled.
Larger
orders may require a guarantee in the form of a deposit.
To
see our bank references, click here
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| 3. |
Payment
Methods |
Good
Funds; Bank wire, banker's draft, cash,
cleared company cheque or personal cheque are
considered good funds.
We
do not accept credit or debit cards as a form of payment.
We are operating within tight margins,
so any fee we have to pay to credit card companies
can swallow up any profits we may make.
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| 4. |
Trading
Hours |
9:00
am to 5:00 pm UK GMT
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| 5. |
Required
Transaction
Documentation/
Information |
To
purchase, or trade gold with us, you must
provide us with correct and accurate details. We may also
ask you to guarantee your order by providing a security in
the form of a deposit. To check our references, click here.
We
may on occasions ask for photographic identification, proof
of address or your bank account details as is our legal obligation
under anti-money laundering regulations. If you are a UK resident
and purchase over £5,000 in a single transaction or
over £10,000 within a twelve month period, we are required
by UK law to keep records.
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| 6. |
Taking
Delivery |
Good
funds for metals must be received by Godley
IGH in full, before we'll ship your gold to you.
Metals
are usually shipped within 2 working days of
Godley IGH receiving full payment in Good Funds.
You should receive your gold in approximately 3 Post Office
business days from the time we ship. Postage & Packaging
charges will apply (usually £5 registered, insured mail
within UK).
You
can of course personally collect your gold, but
it must be by pre-arranged appointment and you
must provide acceptable identification on collection.
This is because we do not usually store gold onsite,
and so need to make appropriate arrangements.
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| 7. |
Cancelling
Your Order |
If
you change your mind after you've ordered your gold, you may
cancel your order.
If
the market price goes up and you wish to cancel, you may do
so at no extra cost to yourself.
However,
if there is a decline in the price of the metal at the time
of a cancellation, you will be charged only for the difference
between your confirmed price and the market price or a £15
administration fee, depending on which is larger.
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| 8. |
Risk
Disclosures/
Disclaimers |
Please
note that the value of precious metals are
volatile and may fluctuate significantly over time,
based on numerous factors including supply and
demand, political and economic conditions. Thus,
the price at which you purchase metals from us may
not be the same as the price you'll get if you decide
to sell the metals back to us. |
| 9. |
Buy
and Sell Spread
Disclosures |
Although
Godley IGH strives to make a two-way
market by buying and selling metals, it has no
obligation to do so. There is a spread between our
buy price and our sell price for all of our bullion
products. This spread will vary with market
conditions. |
Selling
Gold
| 1. |
Selling
gold |
To
sell your gold, you must send your metals to
us to be verified. It is possible for you to deliver
your gold to us personally, but you must pre-
arrange an appointment and provide acceptable
identification.
Once
we have verified your gold, we will contact
you.
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| 2. |
Locking
in a Price |
A
price will not be locked in until receipt and
verification of your metals. Deliver your gold or send
it in to:
Godley
IGH
53 Wellington Street
Leicester
UK
LE1 6HJ
Please
put a note in marked for the attention of
Godley IGH, for the benefit of ----(your name and
details)
If
you wish to personally deliver your material, it
must be by pre-arranged appointment and you must provide acceptable
identification
As
soon as we have verified your metal, we will
contact you to confirm that your metal is available
to be sold and agree our price with you.
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| 3. |
Payment
Terms |
Within
two business days of locking in the trade,
we'll send you a company cheque. You can request
payment in the form of a bank wire, although you will have
to stand the bank charges. The bank wire is automatically
deducted from the wire we send to you.
|
| 4. |
Trading
Hours |
9:00
am to 5:00 pm UK GMT |
| 5. |
Required
Transaction
Documentation/
Information |
To
sell, or trade gold with us, you must provide us
with correct and accurate details. We may on occasions ask for
photographic identification, proof of address or your bank account
details as is our legal obligation under anti-money laundering
regulations. If you are a UK resident and transact over £5,000
in a single transaction or over £10,000 within a twelve
month period, we are required by UK law to keep records and
issue you an invoice. |
| 6. |
Responsibility
for
Loss or Damage
to Metals During
Shipment to
Godley IGH |
It
is your responsibility to insure the metals you
send to us. We would recommend any recognised
carrier, but can offer advice if you would like. We
are not responsible for any loss or damage that
occurs prior to verification of the metals you send
to us. |
| 7. |
Risk
Disclosures/
Disclaimers |
Please
note that the value of precious metals are
volatile and may fluctuate significantly over time,
based on numerous factors including supply and
demand, political and economic conditions. Thus,
the price at which you purchase metals from us may
not be the same as the price you'll get if you decide
to sell the metals back to us. |
| 9. |
Buy
and Sell Spread
Disclosures |
Although
Godley IGH strives to make a two-way
market by buying and selling metals, it has no
obligation to do so. There is a spread between our
buy price and our sell price for all of our bullion
products. This spread will vary with market
conditions. |
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